Contact Information Phone:
For more information or help please call:
800-470-2244 or 804-642-7688.
E-mail us at firstname.lastname@example.org
(We will try to respond within 24 hours).
To fax an order please dial: 804-642-7658. (We are not responsible
for orders duplicated as result of multiple transmissions)
Hours of Operation
Monday - Friday
8:30 a.m. - 6 p.m. EST
Closed Saturday & Sunday
(Jan. 1 - Nov. 23)
(Dec. 22 - Jan. 31)
Extended Holiday Season Hours
(Nov. 24 - Dec. 21)
Monday - Friday
8:30 a.m. - 10 p.m. EST
Saturday & Sunday
10 a.m. 6 p.m EST
Click here for current store hours and Locations
Our 100% Personal Guarantee We work hard
to provide the best customer service and the most exceptional tasting nuts and
candies to everyone. Your satisfaction is very important to us! If for any reason
your expectations have not been met or are not satisfied, we will replace the
product or issue a full refund to you. Contact us within 15 days from receipt
of your product and our customer service specialist will work one on one with
- All nut products in vacuum pak tins have a 10-12 month shelf life before
opening. A 16 oz cello bag remains fresh for 30 days after receipt. All "out
of shell" nuts stored in freezer will remain fresh for approximately one year.
- Roasted Peanuts in the Shell have a shelf life of 4-6 weeks and may be stored
in the refrigerator to extend their flavor for 2 months.
- All 8 oz Peanut Candies may be kept in refrigerator upon receipt and will
remain fresh for up to 30 days.
Order Inquiries If you have any questions or problems with your
order please use this contact form. Customer Service
will try to respond within 24 hours.
Gift Certificate Balance To check the balance on your gift certificate, use this form.
Print Our Order Form use this order form to mail or fax us an order.
Order Confirmation If you have an email spam filter, in order for you to
receive your order confirmation, you must be sure that you allow the following
email address: email@example.com into your account.
Shipping and Ordering Information
No additional shipping charges will be added within the 48 continental States. The price you see is the price you pay unless one of the below is chosen:
- Add $12.00 per address on all items shipped to:
Alaska, Hawaii, Puerto Rico, Guam and Virgin Islands.
Call for pricing on shipments to Canada.
- Expedited shipping is available and will incur a fee depending on the type of service chosen.
- If by chance a product is out of stock, we may substitute a like item of
equal or greater value to ensure prompt delivery.
- Sorry we can no longer ship any orders directly to a foreign country (except
Canada). You must call to place an order for shipments going to Canada. You
will receive the additional shipping charge when you call. Overseas shipments
are permitted only through an APO or FPO mailing address.
- We accept the following credit cards: Visa, MasterCard, American Express, Discover.
Delivery Information We
ship anywhere in the continental U.S using either UPS or the US Postal Service.
To speed delivery always use a street address and/or highway name and number for
UPS. Specify a business address for the shipment if no one will be at home during
the day to accept delivery! We will notify you if a package is returned. All orders
will be mailed for immediate shipment unless a delivery date is specified on the
order form. For holiday delivery we encourage you to order early to guarantee
timely delivery. All orders with "Ship to arrive Christmas" will be delivered
sometime during the two week period prior to December 25. We will be as accurate
as possible in setting up shipping dates for your order; however, we cannot guarantee
a specific date or time for delivery.
Below is the number of UPS delivery days to the US 48 states once it leaves
our warehouse in Virginia. An e-mail (if given) confirmation will be sent once it is shipped. Please add one to two days to the below
chart for processing and handling. Most orders are shipped
within 24-36 hours.
** Expedited orders received after 2:30p.m. EST will
ship the following business day from receipt of order.